As detailed in a club statement on Friday 13th March, and following the decision by the game’s governing bodies to suspend football until early April, Millwall wishes to remind supporters that The Den will be closed until Monday 23rd March at the earliest.
The closure will be reviewed continually and any updates will be communicated to fans on millwallfc.co.uk and via the club’s social media channels.
The following departments are impacted by the closure:
The club’s Ticket Office and its Call Centre will not be open to personal or telephone callers as part of the stadium closure. There are currently no individual matches on sale but season tickets for 2020/21 can be purchased online.
You can secure your seat for the next campaign during this saver period – which provides fans with the best value-for-money offering – by clicking here.
If you are looking to buy in the Family Stand, need to apply for an Armed Forces discount or are a disabled supporter needing to purchase, then you can do this by contacting the Ticket Office via email to email@example.com. All other season ticket 2020/21 purchases can be made via www.millwalltickets.com.
The process behind issuing refunds to supporters who had purchased tickets or hospitality for the postponed games against Derby County, Barnsley and Swansea City will be communicated as soon as possible. The club appreciates the patience and understanding of Lions fans in regards to this during what is an unprecedented and difficult time for all.
The Lions Store will also be closed but fans can buy merchandise online at www.mfcshop.co.uk.
There is up to 50% off of replica kit and training wear. Check out the range of products on offer in the sale by clicking here. There are also a host of new arrivals in the shop, which can be viewed here.
After completion of a purchase, please select home delivery rather than the collection option because the latter will not be available during the stadium closure. Staff will be processing online orders and dispatching them but please expect some delays.
Conferencing, Events and Hospitality
Any enquiries relating to the above can be directed to the club’s Commercial department by phone on 020 7740 0501 or by email to firstname.lastname@example.org.
Millwall Community Trust
All of the Trust’s operations at the Lions Centre are postponed until further notice in line with guidance from The EFL.
External programmes will continue to run, specifically in local schools as colleges, so long as they remain open.
You can find out more information by emailing the Trust at email@example.com.
Get in touch
Should you have any queries relating to the above, or any other questions about the club’s ongoing operations during the Covid-19 outbreak, then please email Millwall’s Supporter Liaison Officer, Shona Groves, on firstname.lastname@example.org. You can also tweet Shona @MillwallSLO.
To keep fans engaged and entertained during the suspension in fixtures the club will be putting together a wide range of different written, video and social content for supporters to enjoy. This will include the upload of archive content to iFollow and the release of classic moments across all social channels, so if there is anything you would like to see then let us know by tweeting @MillwallFC.
The outbreak of the coronavirus is a fluid situation which develops and changes daily and the club urges supporters to continue to follow the most up-to-date advice from the government and other appropriate bodies.
Please stay at home if you experience high temperature or a new, continuous cough. You should now only call 111 if you feel you cannot deal with your symptoms, if they worsen, or if they do not improve after seven days.
Maintaining excellent personal hygiene is key so please continue to look after yourselves and others.
For more information on symptoms and all you need to know about Covid-19 please visit www.nhs.uk.