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Club News

Club statement

Millwall to refund fans following Leeds ticket price regulation breach

22 January 2018

Millwall Football Club this morning (Monday 22nd January) reached an agreement with Leeds United Football Club regarding a breach of regulation around ticket prices for the Sky Bet Championship fixture on Saturday 20th January.

Following the agreement Millwall have made the decision to return a percentage of the cost of tickets to Lions fans by way of a refund from its own ticket office. 

Any compensation left over from refunds not claimed by the Cardiff City match on February 9th will be split equally between Millwall Community Trust and Millwall Lionesses. 

Lions chief executive Steve Kavanagh said: “We are pleased to have reached an agreement over the technicality following extensive discussion with Leeds United in recent days. I would like to thank them for the way this has been professionally handled. 

“The Board have discussed this matter and we felt it right that the Millwall fans who had spent significant money buying tickets, as well as on the cost of travel, are recompensed appropriately and this money should be made available for them to reclaim. The Board also want to thank the fans for their unbelievable support during what was an incredible match and their excellent behaviour which has been commended by the West Yorkshire Police. ” 

Refunds will be as follows:

Fans who purchased a £37 (adult) ticket will be entitled to £9.25 back

Fans who purchased a £25 (senior, 16-22, wheelchair/ambulant disabled) ticket will be entitled to £6.25 back

Fans who purchased a £16 (U16s) ticket will be entitled to £4 back

Fans who purchased an £8 (U11s) ticket will be entitled to £2 back

If you paid by cash or by card at the ticket office then refunds must be claimed in person and if you purchased online or over the phone then you can have money returned to you by calling the ticket office on 0844 826 2004 - option 2*.

*Calls to this number will cost 7p from a BT landline. Calls from other networks many vary and from mobiles will be considerably more.

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