Opening for Ticket Office Assistant/Disabled Liaison Officer
Millwall Football Club have a vacancy for a Ticket Office Assistant/Disabled Liaison Officer.- Process ticketing and related sales/enquiries face-to-face, via telephone, post or internet
- Dealing with general enquiries from the public in an informative and courteous manner
- Act as the Club's contact for disability queries
- The operation of the See Ticketing system including inputting and updating the database
- Following correct cashing up procedures and reconciling
- Assist with in-house Call Centre
- Liaising with other departments with regards to ticket allocations and sales
- To carry out any other tasks which may be reasonably required by the Head of Ticketing
- Computer literate and general office skills
- Ability to develop a growing knowledge of the See Ticketing system (training will be available)
- Good customer skills service
- Money handling experience
- Excellent telephone manner
- Accuracy and attention to detail
- Ability to communicate effectively and professionally with customers and colleagues
- Being trustworthy, conscientious and reliable
- Ability to work under own initiative and as part of a team
- Ability to work calmly under pressure
- A clear, polite and professional manner