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Club News

Questions & Answers

2 June 2016

All you need to know

When can we get into The Den for the game?
On a matchday the gates open an hour and a half before kick-off.

Can I bring a camera or video camera into The Den?
You are allowed to bring a compact camera with you to the game.

Is there wheelchair/disabled seating available?
Yes, there is seating for the disabled and wheelchair users in the Barry Kitchener Stand Blocks 30 and 31.

Can we bring a banner into The Den?
Yes you are allowed to bring banners and flags (without poles) with you to the game but if they are seen to be inappropriate they can be taken away.

When do group tickets go on sale?
You can book group tickets as soon as the fixture is announced.

Can I put tickets on hold and purchase them at a later date?
Yes, you can pre-book group tickets from us and we will not take any money from you until the game is on sale. We will call you before we make the transaction.

What is the minimum number of tickets I have to purchase to qualify as a group?
The minimum is 10 tickets for any particular game.

Can I buy group tickets in a premium seat section?
Group tickets in the premium areas are subject to availability. For more information please call 0844 826 2004 (option 1)

How can I pay for tickets?
We accept cash, Visa, MasterCard, or Cheques. Please note: if you wish to pay by cheque we must receive payment at least three weeks prior to the date of the game.

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