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Welcome to the TeamCard Loyalty Scheme
The TeamCard Loyalty Scheme gives you, as a MFC TeamCard holder, the opportunity to collect
TeamCard points at specific locations within The Den and online at www.teamcard.co.uk with over
500 well-known retailers. You can then redeem these TeamCard points at MFC in the Club Shop and the
Ticket Office to cut the cost of supporting your club.
To help you understand how you can benefit from the TeamCard Loyalty Scheme and how it works,
we've provided you with answers to some frequently asked questions. Using the TeamCard Loyalty
Scheme not only benefits you, it helps the club too, so make good use of it. We'll keep you up to date
with where you can use your TeamCard as more retailers join the scheme and keep you posted on
special offers. Watch out for news here on the website and in the matchday programme. | |
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How does the MFC TeamCard Loyalty Scheme work?
Your MFC TeamCard allows you to collect TeamCard points at The Den Stadium and online at
www.teamcard.co.uk. When purchasing goods and/or services online, TeamCard points will be added to
your account after 30 days. You can check your TeamCard account and see your full points statement
online by registering at www.teamcard.co.uk When purchasing goods and/or services in store at MFC
retail partners, simply present your MFC TeamCard or quote your 14 digit TeamCard number and your
points will be added to your account.
DON'T FORGET, WHEN SHOPPING ONLINE, ALWAYS LOG IN TO YOUR TEAMCARD ACCOUNT
BEFORE DOING ANY BROWSING. THIS WILL HELP TO PROPERLY TRACK YOUR PURCHASES
AND AVOID TECHNICAL CHALLENGES WITH ONLINE PARTNERS. BEFORE YOU GET STARTED,
CHECK YOUR COOKIE SETTINGS SO YOU ARE ASSURED OF RECEIVING ALL POINTS YOU ARE
DUE.
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Why collect TeamCard points?
Your TeamCard points can be redeemed as full or part-payment for a range of goods and services at
Millwall FC. TeamCard helps cut the cost of supporting the club and collecting TeamCard points also
helps the club.
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Where can I collect my TeamCard points outside The Den?
We have agreed a number of offers with various partners where you can collect TeamCard points. You
will find the latest TeamCard info in the club's matchday programme, and on www.millwallfc.co.uk
and www.teamcard.co.uk
Remember you can also collect TeamCard points online at www.teamcard.co.uk . Register now to start
collecting.
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Can I collect TeamCard points when at The Den?
Yes, you will be awarded 5 TeamCard points per pound spent for all purchases through the Club Shop.
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How do I shop online and collect TeamCard points?
Simply visit www.teamcard.co.uk register your TeamCard with us and then click on the Online Partners
button and shop with over 300 different online retailers.
How does TeamCard track my points online?
To earn TeamCard points online, you must shop with TeamCard partners through Team Street. Each
time you visit a TeamCard partner through Team Street our system with record the click record, and
sale, if one is completed.
Please note: though your click will be recorded immediately, it takes about 48 hours to track and record
a completed sale. Once a sale is tracked and recorded your points will show as pending for
approximately 30 days before moving to your points total, available for redemption. This allows for the
normal returns period - and is a condition of points award set by the partners.
If you have any difficulty with receiving your points you can lodge a Points Enquiry by visiting your 'My
TeamCard' page and clicking on 'Missing Points'.
Please remember - only items paid for online will be eligible for Team Street points awards. Reserve and
collect items are not eligible.
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What is the value of a TeamCard point?
Every point collected is equivalent in value to 1p. Therefore 100 TeamCard Points equals £1.00 for you to
redeem on various products at Millwall Football Club.
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Where can I redeem my TeamCard points?
Millwall TeamCard points can be redeemed against the purchase of merchandise in the Millwall Football
Club Shop at The Den* and against season tickets purchased at the Ticket Office.
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How do I redeem my TeamCard points?
Simply present your MFC TeamCard when making a purchase at any of the above club locations. You
will be issued with a receipt detailing the points redeemed on your purchase and the new balance of
points on your card.
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When redeeming TeamCard points, can points also be collected?
Yes, points expire the January after the season finishes. For Example:season 2011/12 cards, points will
expire 1st of January 2013. Please note the TeamCard Points may not be transferred from an expired
MFC TeamCard to a subsequent MFC TeamCard and points should therefore be redeemed before
expiry.
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Is there an expiry date on my TeamCard points?
Yes, points expire the January after the season finishes. For example:season 2011/12 cards, points will
expire 1st of January 2013. Please note the TeamCard Points may not be transferred from an expired
MFC TeamCard to a subsequent MFC TeamCard and points should therefore be redeemed before expiry.
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What should I do if my TeamCard is lost or stolen?
Please call 0207 740 0507 immediately and report the loss or theft. Your card will then be cancelled and
if found it will be useless. A replacement MFC TeamCard will then be issued for an administration fee of
£5. Any points from your previous card that have not expired will be transferred to your new TeamCard.
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Who do I call if I have any queries regarding the TeamCard scheme?
Please call 0207 740 0507 and your call will be directed to the correct department. Alternatively you can
email any questions to: support@teamcard.co.uk
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Whitgift Retail Centre.
The Whitgift Shopping Centre, Croydon, Surrey, CRO 1LP. |
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All in One Eyecare
1143 Whitgift Shopping Centre
Croydon, CR0 1XB
2 TeamCard points per £1 spend | |
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Aquazoo
1058 Whitgift Shopping Centre
Croydon, CR0 1UW
2 TeamCard points per £1 spend | |
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Image
1145 Whitgift Shopping Centre
Croydon, CR0 1XB
2 TeamCard points per £1 spend | | |
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Pure Flowers
1020 Whitgift Shopping Centre
Croydon, CR0 1UU
4 TeamCard points per £1 spend | |
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Swag Jewellers
1149 Whitgift Shopping Centre
Croydon, CR0 1UW
1 TeamCard points per £2 spend | |
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Urban Junction
1071 Whitgift Shopping Centre
Croydon, CR0 1UX
2 TeamCard points per £1 spend | | |
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YC London
1152 Whitgift Shopping Centre
Croydon, CR0 1XB
1 TeamCard points per £2 spend | |
| Other MFC Retail Partners: |
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Acorn Independent Financial Services
Investment House
Capricorn Park, Blakewater Road
Blackburn BB1 5QR
Points based on individual commission rates for
product purchased. Ask your advisor for more
details. | |
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National Car Rental
0870 191 0506
Offer available at all National Car branches 2
TeamCard points per £1 spend. Show rental
agreement at club shop to have your points
awarded
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Littlewoods Football Pools
www.footballpools.com
0800 490 000
Earn 500 TeamCard points when you purchase a
Pools Season Ticket
Earn 250 TeamCard points when you purchase a
Lotto Season Ticket
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BCP
www.bcponline.co.uk/partners/teamcard
0870 013 4773
1 TeamCard point per £1 spent on: - airport parking
at 19 UK airports - meet and greet parking - chauffeur-drive express -
airport lounges at 16 UK airports - airport hotel bookings. Give your
14-digit TeamCard number at time of booking and points will be
awarded to your TeamCard account. | |
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